Reliability program
Announcing the Streaming-Reliability Benchmark Program

A vendor-neutral
reliability signal
the streaming category hasn't had.

Today we're formally opening the Streamwake Streaming-Reliability Benchmark Program — a quarterly, editorially-reviewed percentile breakdown of streaming uptime, mean time to detect, and mean time to remediate across our measured customer cohort. The program publishes one report per quarter, on a public cadence, so on-calls can compare their own SLOs against a published baseline instead of guessing.

Vendor-neutral·Editorially reviewed·One email per quarter
What the benchmark tracks

Cadence, methodology, cohort — all in writing.

The benchmark is defined by three commitments. Every published report returns to them so a reader can compare apples to apples quarter after quarter.

Cadence

One report per quarter

One published report per quarter, editorially reviewed before release. One subscriber email per quarter, dropped the day the report goes out. No marketing reply, no nurture sequence — only the report.

Methodology

5-second synthetic probe fleet

A constant 5-second synthetic probe fleet drives percentile computation. Uptime is the percent of session time classified healthy across each stream; MTTD is the gap from the first failing probe to the alert reaching the operator channel; MTTR is the gap from alert to a typed, verified remediation event.

Cohort

30-day production streams

The cohort is built from streams that have been live in production for at least 30 days. Sandbox and pre-production streams are excluded so the percentile breakdown reflects real broadcast conditions, not internal testing.

Why it matters

A public percentile baseline
for an on-call reading the page.

Streaming reliability has lived behind vendor NDAs, dashboard screenshots, and private postmortems for years. The program publishes an editorially reviewed percentile breakdown of the actual cohort each quarter, so an on-call can compare a single SLO number against a public baseline rather than estimating what "good" looks like in the category.

Vendor-neutral

The signal carries no vendor pitch.

The cohort is built from production streams we already measure. We don't invite vendors to sponsor, take ownership of, or co-author the percentile breakdown — the published numbers stand on the methodology alone.

Editorially reviewed

A human reviews the numbers before they go out.

Each quarterly snapshot goes through a written review pass before publication. The review notes what changed cohort-over-cohort, calls out the slow cases at p95 / p99, and is shipped with the report so the context travels with the percentile figures.

One email per quarter

One inbox touchpoint per quarter, nothing else.

Subscribers get a single quarterly email the day the next snapshot publishes. No nurture sequences, no marketing replies, no sales handoff — the program exists to publish a signal, not to drive a pipeline.

How to subscribe

Get the next snapshot
the day it goes out.

Subscribe and the next quarterly benchmark lands in your inbox the day it publishes. One email a quarter, the percentile breakdown above, and the editor's notes on what changed since this report. Methodology and the per-stream breakdown are available under NDA on request.

No marketing replies, just the report. Easy to leave.

QuarterlyEditorially reviewedOne-click unsubscribe
Subscribe to next quarter's benchmark

Drops Q1 2027. Same channel as the rest of the marketing list — easy to leave.

Read the methodology

Next report lands Q1 2027

Already published

Read the
latest numbers now.

Subscription unlocks the next report, but the most recent quarterly snapshot and the annual editor's round-up are already live. Read the data without waiting for the next publish.