Streamwake + Mux.
Don't replace Mux — we correlate its signals and drive remediation.
Don't replace Mux — we correlate its signals and drive remediation.
Mux hosted video api + mux data telemetry. Streamwake doesn't replace Mux— we correlate its signals and drive remediation on the anomalies it already surfaces.
What Mux owns. What Streamwake runs on top.
Honest framing of the surface the vendor owns and the surface Streamwake runs on top of it. Both layers run together in production — same signal bus, different obligations.
Encoding
Delivery optimization
Detect → Classify → Fix
Postmortems
An incident closed
before your viewers notice.
Four steps from a Muxanomaly to a closed incident with a typed postmortem. Read top to bottom — the loop is closed end to end.
- 1
Ingest Mux telemetry
Player QoE, Mux Data views, DRM handshakes, and CDN egress land on the Streamwake signal bus via a single REST POST.
- 2
Correlate and rank
The agent joins Mux signals against CDN, encoder, and DRM signals on the same bus, then ranks root cause with a typed confidence score.
- 3
Recommend or run a fix
The agent picks the smallest safe remediation — reroute egress, roll a flag, re-package the title, quarantine a node — and verifies recovery before closing out.
- 4
Write the postmortem
A structured incident writeup — what happened, what was tried, what changed — lands in the team's inbox the moment the incident resolves.
Four failure modes Mux alerts alone miss.
Each one is something the Muxsignal exposes but the agent loop names and acts on — so a chart becomes a closed incident rather than a triage queue.
Manifest Drift
A live HLS or DASH manifest that mutates under the player — a manifest URI silently skipping unavailable segments, a rendition id rebranded mid-stream, or a target duration that no longer matches the segment cadence. Mux Data alerts on the rebuffer; Streamwake catches the manifest URI doing it.
Encoder Regressions Mid-stream
A live encoder stalls, drops a rendition, or shifts bitrate mid-event — usually caught after the fact on the next postmortem. Streamwake correlates the encoder health signal against the Mux QoE dip the moment it starts and names the failure mode before viewers flood in.
Cross-CDN Brownouts
A multi-CDN rollout with one edge degrading — manifest pulls fine, segments 200 fine, but live replay time on the affected edges diverges. Mux Data surfaces the brown-out as a regional skew; Streamwake reads the same CDN signal and can reroute egress away from the affected edge on its own.
DRM Handshake Spikes
License server latency or a cert pin refresh pushes DRM handshake times above the player rebuffer threshold — every subsequent segment stalls until the handshake completes. Streamwake catches the handshake spike and the QoE fall on the same signal and surfaces a typed next-action (rotate the licence cert, propagate a new key, escalate).
Monitor your Mux pipeline free.
Next to Mux.
Paste your Mux playback URL — /stream-check runs the same five checks (manifest, segments, bitrate ladder, CDN response, playback errors) in under a minute. No login.