Your PoPs are global. Your partner ops should be too.
Streamwake runs as the reliability layer above the partner PoP boundary — multi-CDN routing, observability handoff into the partner NOC, and an AI ops agent that classifies and remediates across providers so a single cohort can ride heterogeneous partner edges without the partner integration becoming the soft spot.
Health-weighted multi-CDN routing on the partner side. Probe envelopes that handoff cleanly into Prometheus OTLP / New Relic / Datadog / Grafana so the partner keeps observability ownership. A single agent loop that ranks root causes across partner boundaries, not within a single vendor's console.
Four failure modes a partner-integrated cohort inherits.
Where the partner chart goes green and the cross-provider cohort still rebuffers. Four short bullets, one fix branch each.
Multi-CDN routing drift
Yesterday's weights still pinned to a healthy region — Streamwake reroutes on health, not on calendar, across the partner PoP boundary.
Observability handoff gap
A brownout on a partner PoP that never reaches the partner NOC because the probe envelope lives outside their Prometheus / New Relic / Datadog / Grafana dashboard lane.
Cross-provider packaging drift
A CMAF / DASH / HLS profile stitched per-partner slips on a reciprocal integration — heterogeneous manifests converge to a per-cohort regression no single vendor console sees.
Partner-pin on a single vendor
Cohort assumes a single CDN abstraction — a vendor-side incident becomes a cohort-side outage with no ranked remediation across partners.
Ingest. Package. Deliver. Play.
Four stages, one loop — held across partner boundaries. The Streamwake agent runs the same Observe → Diagnose → Act → Verify cadence on the cross-provider edge your partner fleet already serves.
Ingest
RTMP, SRT, and HLS / DASH sources into the partner-boundary encode cluster, with ingest probes scoped to the cross-vendor signal bus.
Package
CMAF, DASH, and HLS profile assembly per partner integration, captions and SCTE-35 ad-marker stitching under version control across the heterogeneous manifest set.
Deliver
Multi-CDN edge routing across partner PoPs, manifest freshness inside the partner envelope, and partner-side egress budgeting with health-weighted reroutes when a partner PoP degrades.
Play
License acquisition and player-startup verification at the cross-provider cohort, not at any single vendor chart.
Bring us your partner fleet. A walkthrough, on us.
You bring the partnership map — the CDN / cloud providers your cohort rides, the regions the partner PoPs cover, the probe lanes you want handed off. We come back with an incident replay across the four failure modes above, ranked root causes across the partner boundary, and the typed remediation the Streamwake agent would have run on the cross-provider cohort.